Loss Prevention & Business Development Consultants
It's time to take a serious look at the many ways that you can recover lost profits! Many businesses with employees, retail customers and cash transactions factor in "shrinkage" as an ordinary business write off!
What Are they Thinking!
YOU
can recover lost profits due to theft, waste, claims and poor
accountability through good loss prevention practices, policies and
procedures.
All companies big, small or in between, are exposed to shrinkage losses that cost 3-4% of net profits on average and the typical business owner is leaving the money on the table and writing off a loss! You can stop a significant amount of theft, waste, fraud and bad accounting practices contributing to the loss through careful examination of loss exposure and the creation of loss prevention programs, policies and procedures that set you up to defend your business profits.
This book will tell you how to do it! As a business owner, it's the best $19.95 you will ever spend!
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Businesses That Generate More Profit Gain A
Competitive Advantage!
Look Inside!
Table Of Contents
Introduction
Welcome to the Third Edition of Competitive Advantage. Why putting your hard earned profit dollars in your pocket makes sense. Stop managing by crises. Whats new in this edition?
Chapter 1 Securing Your Business After A Loss . Page 13
A first Lesson From Losses. Learn what happens when a crime loss occurs. Learn about risk analysis and how to look at your business vulnerability.
Learn how you can perform a basic loss prevention survey
Chapter 2 Get Some Expert Advice . Page 35
Choose the experts with the best credentials to partner with. Find systems integrators and avoid hardware installers that are not full service. An additional 6 reasons to get the best help. Get help knowing your crime risk exposure.
Chapter 3 Secure Your Cash . Page 53
The experts tell you the best way to secure your cash. Find out what safe you should buy .and why. Know who was in the safe when the money went missing. Learn what policies and procedures you need to control access to your cash. Put it where it belongs. Lessons From Losses Insecure Old Safes.
Chapter 4 A New Key Control System . Page 69
Planning a new access control system. What lock hardware should you buy? What policies do you need to control it all? What else do you need to lock up and how should you do it?
Chapter 5 A New Burglar Alarm System .... Page 87
Love them or hate them you need them. What you need to know to select the best system to meet your needs. Where and what to install for the best results. Policies that you need to prevent false alarms. Should you outsource alarm response? Testing your system to make sure it works.
Chapter 6 Camera Systems .... Page 101
What CCTV equipment should you buy? What should you avoid to reduce exposure to lawsuits? Best practices and procedures from the experts. Why you need to go digital. Where should you put them? Lessons From Losses Can you find your stolen stuff at auction? More.
Chapter 7 Controlling Loss Exposure Using Rules, Policies and Procedures . Page 117
Selecting the right people. Lessons From Losses Selecting the wrong people. Whats the best screening process to keep out the crooks. Six reasons to do it right. Another Lesson From Losses A bad job of hiring. Its about Opportunity, Risk and Reward. Its not a policy until its in writing. Holding your people accountable. Rules and policies you need to control losses. Yet another Lesson From Losses Unwritten rules.
Chapter 8 Your Cash Controls . Page 139
Planning your system. Follow the money. Learn about Critical Control Points. Policies and procedures you need to hold your people accountable. More.
Chapter 9 Using Armored Car To Move Your Money . Page 155
Learn how to manage the process of moving your cash to the bank. Use our tools to document the deposit and reduce investigative time. Handle disputes the right way. Watch that contract language. Bag and tag your money to prevent losses. Cash Management programs you can use.
Chapter 10 Some General Policies that We Recommend .... Page 167
Turn your loss prevention program into a core competency. Program considerations. Loss reporting and communications to those that need to know. Dealing with customer and employee personal property. How should you deal with outsource security services? Why you need a crime loss reporting system.
Chapter 11 Employee Dishonesty . Page 179
Its mostly an inside job. Why do people steal? The Embezzlers Lessons from Losses Bad habits. Learn how you should investigate losses. What about polygraph and employee searches? Manage the behavior. Even more Lessons From Losses. What about Workers Compensation fraud?
Chapter 12 External Threats - Criminals Out To Get You. . Page 207
Preventing armed robbery and how to deal with it if you cant. Lessons From Losses When things go wrong. Are you vulnerable to burglars? What to do to defend against shoplifters. Another Lesson From Losses Other things that can go wrong. What about short change artists and counterfeit crooks? Vandals just want to destroy your property. Crimes against your customers. Lesson From Losses - Inventory loss and vendor theft- is it really missing?
Chapter 13 Recover More Profits With A Well Designed Safety Program . Page 233
A top down commitment. What about OSHA and what is a MSDS anyway? Learn about what policies and procedures you need to succeed. My aching back and other common plagues that can hit your employees. Putting together an action plan that involves your employees that works. Learn about claims management issues that can hit you at any time. Business safety surveys - find hazards, make some changes and reduce losses. What is a Hazard Communication Program and why do I have to have it? Learn how to conduct an accident investigation. How do you handle customer General Liability claims? Much More.
Chapter 14 Crisis Management ... Page 267
When things seriously go wrong. Why should you go through the process of creating a disaster plan? My own Lesson From Loss. What are some basic causes of a business crisis? A smoldering crisis - you can see it coming. Prepare your SMART Plan now. More Lessons From Losses. The best communications in a disaster. When things get put right by your best actions.
Chapter 15 Connecting The Dots .... Page 293
Lessons From Losses Work outside the box. What have you learned and what have you fixed? One more Lesson From Losses Having a new partner. You can do it.
Chapter 16 Famous Last Words . Page 303
Some things about resistance to change. About the author-that would be me. More ways that we can help. How to find us if you get stuck.
Insider Information From Loss Prevention Experts Only $19.95
